Terms & Conditions

Please read these Terms & Conditions carefully before using our website or services. By accessing www.southerncaliforniabackflow.com or engaging Southern California Backflow Testing for services, you agree to be bound by these terms.

1. Services

Southern California Backflow Testing provides certified backflow testing, repair, installation, and compliance management services to residential and commercial properties in San Bernardino and Riverside Counties, California. All services are performed by licensed, certified technicians in accordance with California Title 17 regulations and applicable water district requirements.

Service availability is subject to scheduling, geographic coverage, and current demand. We reserve the right to decline service requests at our discretion.

2. Pricing & Payment

Pricing is provided as a quote prior to service. Final charges are based on the services performed. Additional costs may apply if unexpected conditions are discovered during testing or repair (e.g., code violations, additional devices, required replacements). We will notify you of any changes before proceeding.

Special offers and discounts must be mentioned at the time of booking and cannot be applied retroactively or combined with other offers unless explicitly stated.

3. Scheduling & Cancellations

Appointments are scheduled based on availability. We ask that you provide reasonable notice if you need to reschedule or cancel. Repeated same-day cancellations may result in a scheduling deposit being required for future bookings.

We will make reasonable efforts to arrive within the scheduled window. Delays may occur due to traffic, prior job complexity, or other circumstances beyond our control.

4. Compliance Reporting

As part of our services, we file backflow test results directly with the applicable water district on your behalf. We are not responsible for any fines, penalties, or service interruptions resulting from delays in testing caused by the customer's failure to schedule service in a timely manner.

5. SMS Text Messaging Terms

Southern California Backflow Testing sends text message updates and responses to plumbing customers about pricing and products offered at www.southerncaliforniabackflow.com.

By opting in to our SMS service, you agree to receive text messages from Southern California Backflow Testing. Message and data rates may apply. Message frequency varies.

Opt-Out

You can cancel text messages at any time. Text STOP to our messaging number. After sending “STOP,” you will receive a confirmation that you have been unsubscribed and will no longer receive messages. To re-subscribe, opt in again as you did originally.

Help

Text HELP to our messaging number at any time to receive instructions on how to use the service and how to unsubscribe.

Mobile Data & Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We use information you provide to send and respond to your mobile messages. This may include sharing with platform providers, phone companies, and other vendors who help us deliver messages. For full details, see our Privacy Policy.

Participating Carriers

Carriers are not liable for delayed or undelivered messages. Participating carriers include: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

6. Website Use

The content on our website is provided for informational purposes only. We make no warranties regarding the accuracy or completeness of any information. We reserve the right to update, modify, or remove content at any time without notice.

You may not use this website for any unlawful purpose or in any manner that could damage, disable, or impair our site or interfere with any other party's use of it.

7. Limitation of Liability

Southern California Backflow Testing's liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of California. Any disputes arising from these terms or our services shall be resolved in the courts of San Bernardino County, California.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us: